Introduction
Choice Trailers is committed to protecting your privacy. This policy explains how information is collected, disclosed, safeguarded, and used when people visit the website or use related services.
Legal & compliance
PRIVACY POLICY
Effective Date: 11/12/2025. This page explains how Choice Trailers collects, uses, protects, and communicates personal information through its website and related services.
SMS and mobile communications privacy
Mobile information, including phone numbers and SMS opt-in data, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
When a user opts in to receive SMS communications from Choice Trailers, that consent covers messages related to purchase inquiries, order updates, service reminders, promotional offers, and other business-related information.
- Message frequency varies based on interactions and preferences.
- Message and data rates may apply from the mobile carrier.
- Phone numbers are stored securely and may be shared only with contracted providers that send messages on Choice Trailers’ behalf.
- Users can opt out by texting STOP and can request help by texting HELP or contacting Choice Trailers directly.
- Consent to receive marketing text messages is not a condition of purchase.
- Carriers are not liable for delayed or undelivered messages.
Information collected
- Contact information such as name, email address, phone number, and mailing address when a user requests a quote, schedules service, or reaches out directly.
- Communication preferences, including whether a user has opted into SMS or email communications.
- Purchase and service information related to inquiries, quotes, orders, or service appointments initiated with Choice Trailers.
- Website usage data collected through analytics tools, including pages visited, IP address, browser type, and similar interaction data.
How information is used
- Provide, maintain, and improve products, services, and the website.
- Communicate via SMS and email about inquiries, orders, service updates, promotions, and company news.
- Respond to requests and provide customer support.
- Analyze website usage to improve user experience and marketing.
- Send marketing communications only with consent where required by law.
CRM, analytics, and communications
Choice Trailers uses a CRM platform to store customer contact details securely and facilitate communications as directed by the company.
Analytics tools such as Google Analytics may collect browser, device, page-view, and interaction data to help improve the website experience.
By providing an email address or phone number, a user consents to receive communications from Choice Trailers, subject to the SMS-specific privacy commitments described above.
Data security and children’s privacy
Choice Trailers uses technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
No method of internet transmission or electronic storage is 100% secure.
The services are not directed to children under 13, and Choice Trailers does not knowingly collect personal information from children under 13.
Your rights and policy changes
- Access the personal information Choice Trailers holds about you.
- Request correction of inaccurate information.
- Request deletion of personal information.
- Opt out of marketing communications.
- Object to or restrict certain processing depending on your location.
The policy may be updated from time to time. Changes become effective when the revised policy is posted with an updated effective date.